Refund and returns policy
Effective 18 October 2026.
We want you to be fair-treated. This policy explains when you can get a refund.
You can ask for a refund if
- Your campaign has not started within 72 hours of payment and we cannot start it after you contact us.
- You were charged twice for the same order.
- We are unable to deliver the plan you paid for.
We cannot refund if
- The campaign has already started or completed.
- You gave a wrong or private username or post link and did not correct it in time.
- You changed your username, made the account private or deleted the post during the campaign.
- Results were lower than you expected, since we do not guarantee exact numbers.
How to ask
Message us on WhatsApp at +91 6393557334 or email viraltrubo@gmail.com within 48 hours of the issue, with your order number. We review every request and reply within 2 working days.
Refund timing
Approved refunds go back to the original payment method within 5 to 7 working days.
ViralTurbo
AI-guided Instagram growth promotion for creators, businesses and agencies in India.
Business details
VIRALTURBO (Micro Enterprise)
Mughalsarai, Chandauli, Uttar Pradesh – 232101
Phone: +91 6393557334
Email: viraltrubo@gmail.com
Udyam Registration No.: UDYAM-UP-19-0043335
ViralTurbo is an independent service and is not affiliated with, endorsed by or sponsored by Instagram or Meta. Results depend on your account, niche and content and are not guaranteed. © 2026 VIRALTURBO. All rights reserved.
